Shipping & Handling Policies:

• For small items: We usually use USPS Priority mail package for US orders. International orders will be shipped via USPS International Express mail only.

• We reserve the right to choose shipping method, if you prefer a certain carrier please contact us before ordering.

• We will usually ship within 24-48 hours after payment has been received. Not included non-business days.

• Our business day is Monday thru Friday except holidays.

• All duties, taxes, and shipping rates associated with international shipping charges are the responsibility of the customer.

• No local pickup.

Return and Exchange Policies:

• Most of our brand new products carry a six months warranty against manufacturer's defects in material and workmanship. To return a product, please include the invoice, receipt, your name and daytime phone number, together with a description of the reason for the return.

• External chargers for Laptop/Notebook batteries carry six months warranty.

• The seller must be notified of any Dead On Arrival (DOA) products within 10 days of the invoice date. The warranty will be based on original invoice date.

• There will be 20% restocking fee on all refused shipments or returned merchandise unless its defective or under our mistake. Shipping charges are non-refundable.

• No "returns for credit" after 15 days from the invoice date, it will be only "return for replacement" after 15 days, Buyer needs to pay shipping cost for replacement.

• All merchandise return for credit, repair or exchanges must have a Return Material Authorization (RMA) number. No RMA will be processed without the order number and correct invoices.

• Requesting an RMA number by emailing us at RMA@mlcomp.com. When requesting an RMA, please provide the following information available: item number, serial number, invoice number, and the reason for returning the merchandise . 

• The Customer is responsible for returning freight charges.

• All merchandise returns MUST be shipped freight prepaid, products MUST be received within 10 days of the RMA issuance date in their ORIGINAL PACKAGES and include all ORIGINAL MANUALS and ACCESSORY ITEMS. Order number must be clearly marked on the boxes. Failing to do so will result in delayed RMA processing. A copy of invoice as "Proof of Purchase" is Absolutely required.

• Return products will be tested before sending out a replacement. If the products are not found to be defective after testing, we will send them back at the customer's expense. Please make sure that the products are unusable before sending them back or give us a call for tech support. If the return products are damaged by improper use, we reserve the right not to send a replacement or not issue a refund.

• MLComp.com will NOT be responsible for any lost package and/or accessories during shipping. Shipping charge are DEFINITELY NOT refundable.

• No returns, or exchanges for packages with missing series number sticker or labels (Bar Code).

• We will not processed RMA and warranty will be voided if we find: Any physical damage to the items. Any permanent marks or scuffs on the items. Any modification to the items. Modification includes, but not limit to, cutting or changing wires or connectors.